Deactivating an Inquiry Type

Introduction

Deactivating an inquiry type indicates that the affected inquiry type will not be available on the Contact Us form, but is still stored within LearnFlex and can be modified and reactivated for future use.

Procedure

1.      From the Presentation menu, select Contact Us from the left-hand side menu.

The Contact Us Configuration screen is displayed.

2.      From the first drop-down list, select Active Inquiry Types.

3.      From the Inquiry Type drop-down list, select the inquiry type you want to deactivate.

4.      Click Deactivate.

5.      Click Save.